Contact and office hours

Heidelberg student union
Student Finance Department
Marstallhof 1
69117 Heidelberg
Germany

Hotline: +49 6221 54-5404
Fax: +49 6221 54-3524
Email: bafoeg[at]stw.uni-heidelberg[dot]de

Info counter, Student Finance Department foyer, Marstallhof 3

Bus stop: Marstallstraße (31, 32, 35)
Access via the circular staircase on the right next to the entrance to the zeughaus canteen

• Info counter & BAföG hotline: 06221 54-5404
  Mo & We 9:00 - 11:30, 12:30 - 16:00 Uhr.
  • Nachname beginnend A – G: bafoeg.team1[at]stw.uni-heidelberg[dot]de
  • Nachname beginnend H – O: bafoeg.team2[at]stw.uni-heidelberg[dot]de
  • Nachname beginnend P – Z: bafoeg.team3[at]stw.uni-heidelberg[dot]de
• Advice on student financing - KfW student loans and other financing schemes
  Mo 9:00 - 12:30, We 12:30 - 16:00 and by appointment

ServiceCenter in the Triplex canteen, Grabengasse 12 (Universitätsplatz)

Bus stop: Universitätsplatz (31, 32)

• BAföG information - you can officially obtain/hand in forms and pre-prints here
  Mo - Thu 9:00 - 17:00, Fr 9:00 - 15:00

InfoCafé International, Im Neuenheimer Feld 304 (central canteen/Zentralmensa)

Bus stop: Bunsengymnasium (trams 21,24, Bus 31); Uni-Campus (buses 31,32)

• BAföG information - you can officially obtain/hand in forms and pre-prints here
  Mo - Fr 10:00 - 15:00

Heilbronn, Künzelsau, Schwäbisch Hall and Mosbach

• General BAföG advice
• BAföG information - you can officially obtain/hand in forms and pre-prints here
• Advice on student financing - KfW student loans and other financing schemes
  Office hours in Heilbronn, Künzelsau, Schwäbisch hall and Mosbach

Personal consultation at the Heilbronn University will not take place until further notice!
Please use our BAföG-Hotline 06221 54-5404.

Complaints management

Email: bafoeg.feedback[at]stw.uni-heidelberg[dot]de

Additional information:

German Federal Ministry for Education and Research