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Contact and office hours

Heidelberg student union
Student Finance Department
Marstallhof 1
69117 Heidelberg
Germany

 

Email: foe@stw.uni-heidelberg.de
Fax: +49 6221 54-3524
Hotline: +49 6221 54-5404 (Mo - Fr 8:00 – 18:00)

 

Please send your written application request by post or personally to the student union. Unfortunately, we cannot take receipt of electronic documents with a certified signature.

Personal contact

Info counter, Student Finance Department foyer, Marstallhof 3

Bus stop: Marstallstraße (31, 32, 35)
Access via the circular staircase on the right next to the entrance to the zeughaus canteen

  • General BAföG advice
  • BAföG information - you can officially obtain/hand in forms and pre-prints here
    Mo - Fr 8:00 - 18:00
  • BaföG advice - at your personal POC on-site - please click here
    Wednesday 12:30 - 15:30
  • Advice on student financing - KfW student loans and other financing schemes
    Mo - Fr 9:30 - 11:30, We 12:30 - 15:30, also by appointment

 

ServiceCenter in the Triplex canteen, Grabengasse 14 (Universitätsplatz)

 

Bus stop: Universitätsplatz (31, 32)

  • BAföG information - you can officially obtain/hand in forms and pre-prints here
    Mo - Thu 9:00 - 17:00, Fr 9:00 - 15:00

 

InfoCafé International, Im Neuenheimer Feld 304 (central canteen/Zentralmensa)

Bus stop: Bunsengymnasium (trams 21,24, Bus 31); Uni-Campus (buses 31,32)

  • BAföG information - you can officially obtain/hand in forms and pre-prints here
    Mo - Thu 10:00 - 17:00, Fr 10:00 - 15:00
  • BAföG/student finance advice - general
    Monday 8:00 - 16:00

 

Heilbronn, Künzelsau, Schwäbisch Hall and Mosbach

  • General BAföG advice
  • BAföG information - you can officially obtain/hand in forms and pre-prints here
  • Advice on student financing - KfW student loans and other financing schemes
    Office hours in Heilbronn, Künzelsau, Schwäbisch hall and Mosbach - current list for winter 2017/18

 

Complaints management

Brigitte Kempf

Email: foe52@stw.uni-heidelberg

 

Additional information:

German Federal Ministry for Education and Research

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